Refunds Policy
Thank you for shopping at Bear Scents.
If, for any reason, you're not completely satisfied with a purchased (Bear Scents) invite you to review our policy on refunds.
The following terms are applicable for any products that YOU purchased.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Refund Policy...
Business (referred as either (Bear Scents) in this Agreement) refers to Bear Scents.
Goods refer to the items offered for sale on the (Bear Scents) website.
Orders mean a request by you to purchase Goods from (Bear Scents).
Service refers to the Website sevrvice where Goods are purchased via electronic payment.
Website refers to (Bear Scents), accessible from https://bearscents.co.uk
You means the individual accessing or using the Service from (Bear Scents).
Your Order Cancellation Rights
You can request stop of an order before the Business sends your Order/s; and must be within 24HRs of said purchase
You are entitled to cancel Your Order/s within 14 Day Period with reason for doing so.
The deadline for cancelling an Order/s is 14 Days from the date on which You received the Goods.
This includes Third Parties appointed by Your who is NOT the carrier and takes delivery for You.
In order to exercise Your right of cancellation.
You must inform the Business of your decision by means of a clear statement.
You can inform the Business of your decision by.
By email: sales@bearscents.co.uk
By phone number: 07415494138
(Bear Scents) will reimburse You no later than 7 to 10 Banking Days from the day on which (Bear Scents) receives the returned Goods.
Goods must be unused and or untampered condition in packing it was sent.
(Bear Scents) will use the same payment means used for the Order/s of the product/s that are being returned.
Note: - Once a Refund is in (Progress / In-Transit) it CANNOT be stopped or changed.
Last updated: Jan 19th, 2024